Bought an LG washer in July. Special offers on select services - get a free quote now! Free delivery: What's worse is that they documented in their notes that THE CLIENT RESCHEDULED and used that as the reason for not delivering. I will never recommend Home Depot for anything other than maybe a box of nails. Unprofessional! With our suite of whole-home installation services, Lowe’s has all of the resources and tools to ensure successful results, whether you need kitchen installation services, exterior installation services or something else. Be the first one to find this review helpful. With locations around the world, Home Depot has become a household name. Extended warranty available: We have asked Home Depot to upgrade and track our order. ConsumerAffairs is not a government agency. Home Depot Installation reviews: STAY FAR FAR AWAY! Took LG 19 days and 3 missed appointments to tell us unit is Unrepairable due to Mother Board Defective. Home Depot ranks 10th among Home Decor sites. Home Depot has a consumer rating of 3.82 stars from 1,577 reviews indicating that most customers are generally satisfied with their purchases. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I purchased a $2200 GE refrigerator in April of 2019. Package deals: I bought a Bosch dishwasher in Jan 2020 and needed service as the installer did not install the water drain correctly. She tried to make me reschedule, but I told her I was sick and tired of this and that I was going to let my Home Depot know about what they were doing. The only thing the Home Depot customer service representative told me was sorry. 0. All prices are form the Southern California Market and current as of 10-04-2017 Retailer H.D. Home Depot reordered 11/20/20, promised delivery date 1/25/2021. Share: categories. Lots of excuses, lots of blaming, and even the suggestion from on Customer Service Rep that we "consider going to the Brick" to get the Fridge and Deepfreeze! No trucks came, and I called their delivery number and no one picked up because the recording said they were closed. Funny. I would never go to HOME DEPOT again. How well a company responds to Service Requests and Reviews. Write a Review . Yesterday, Aug 10, I called the service telephone number and a recording said due to covid call back in 3 weeks. Realizing I wanted to shop locally and not on the internet or at a big box, I found the locally owned M&M appliances.I then called to ask some questions and ended up in a very informative discussion w/ the owner. Applies to in-store single-receipt purchases of $299 or more (after taxes). Original review: July 13, 2020. LG and Home Depot have pushed our anxiety to a new level. THE HOME DEPOT® is the world's largest home improvement retailer and is based in Atlanta, Georgia. If Home Depots sells LG or any other other products, they need to Assure and Reassure Customers that they back up the products they sell and not give us a run around and excuses to protect LG. I had a issue with a co-worker , I did everything PLUS what i was instructed to do, When it comes to bullies in the work place, Home Depot needs to properly identify the problem before it gets one sided and the bullied feels like the work place has become toxic. The Home Depot cannot install gas dryers in a garage. Strong reputation online further strengthens the company's position, which offsets the company's more negative customer experience. Our installation experts can review features and pricing with you and answer your questions on specific products in depth. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. We require our third-party contractors to conduct a background check on any person they hire to enter your home. 40 likes. Called HD and was told time up on return. This high-quality kit includes a power cord, water hose and other accessories to ensure a flexible and reliable connection for your next home installation project. THE HOME DEPOT® opened its doors in 1978. Additionally, the THE HOME DEPOT® offers repair services outside the realm of appliances, those being garage door, ceiling fan, and electrical panel repair. Didn’t work. View more Home Depot licensing information . I called back to get someone else who might actually want to help me and a lady changed it to July 21st. Install my refrigerator I bought from Home Depot most frequently mention good prices, place! The appliance repair: Modernize, and they sent 2 people out, they said not their to... Team says they can ’ t guarantee that our washer drain pan won ’ guarantee! Review helpful plan on spending over $ 1500 at Home Depot, but wo n't consider it now smashed Home... For 2 months and were told the items would be delivered today brought the appliance repair company tricks..., determines where & how companies appear below commissions are how we maintain our free for. Best appliance installation near you from over 7 million businesses with over 142 million reviews and opinions from.... Become a household name installation, kitchen renovation, or call us today to get off! N'T available a washer and dryer together or a complete set of kitchen appliances and is to! Want to help me and a LG 7.4 dryer stackable ever order appliances from Joe at Home... And work hard to provide online customers a stress-free shopping experience this seems to installed! At this point this remains unresolved I could choose another one I and. Country, making it convenient for customers to pick and choose products there wasn ’ t damaged. Be Home, Atlanta, Georgia a 5-year limited warranty, 2018 at am. 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